WELCOME TO RENTMEOUTNZ!

Rental Agreement

RENTMEOUTNZ IS THE LEGAL OWNER OF ALL GARMENTS. RENTALS MUST BE TREATED AS A BORROWED ITEM AND IS TO BE TAKEN CARE OF:
  • If the garment is stolen or not returned once we have proof of delivery, you are liable to pay the cost of the rental on top of your rental fee.
  • If the garment does not fit or you do not like how it looks on you, unfortunately there is no option for a refund. We offer a recommended fit on the website to help with this. 
  • If the garment is returned damaged, you are liable to pay for the fix or replacement if needed. The replacement cost will be the RRP. 
  • Late returns unfortunately will have a daily late fee of $20. Late returns mean other people may not be able to receive their rental on time. Via post- we base this off when you send the parcel back to us. 
  • A lost return bag will need to be replaced at your expense. All shipping must be tracked, and the tracking number must be sent to us via our email or number; rentmeout0@gmail.com, 0212334152. Please always post over the counter. 
  • There are no general booking cancellations, please be sure of your booking before you confirm. Due to covid-19, we offer refunds or cancellations if you placed your order before covid restrictions were put in place. 
  • The garment is to be returned unwashed, we look after the garments properly and poor attempts to fix or clean garments can ruin it. 
  • Rural deliveries can have a delay of 1-2 days on top of normal deliveries and cost extra shipping. (there is a rural option in the checkout.) Please book for 2 days earlier than your booking or make a note at the check out. 
  • Regardless of rural, book for the day of your event to ensure you receive it on time. If you book for a Saturday, you will receive it on a Thursday or Friday.
  • RENTMEOUTNZ is the legal owner of all garments. Garments must be treated as a borrowed item and are to be taken care of.